Contact center solutions for large call centers aspect. The blended workforce in action aspect software has developed an integrated and full featured solution in its advanced back office optimization offering. The complete installation includes all necessary program files, documentation and. Nov 27, 2014 aspect text2ivr can determine if the call coming into your contact center is originating from a landline or wireless phone. Aspect software uk ltd company profile and news bloomberg. Advanced list management determines which records to send to aspect unified ip and in what order 7. Feb 25, 2015 aspect is a world leader when it comes to enable organizations with the latest technology to successfully build their customer experience with the help of most sought after solutions such as. Aspect software uk limited free company information from. Aspect unified selfservice lunch and learn sessions. Apple, 2 furzeground way, stockley park, uxbridge, middlesex.
Aspect back office provides the ability to distribute and redistribute work. Aspect helps enterprise contact centers deliver remarkable customer experiences across every conversation and every channel through a single, elegant software platform. Aspect software uk limited officers free information from. This document contains information about downloading a complete set of installation files. Bridging the gap between the front and back office. Aspect software reinvents customer service using remedyforce. Aspect provides complete contact centre solutions and technology to large call centers to help create better customer service experiences and more engaged call centre agents. British gas services was already a major user of aspects unified communications for the contact centre applications and the bgsm team received a positive report on aspect unified ip from british gass hattersley site that had recently adopted the platform product. Phoenix, az 85016, 978 250 7900 phone 602 954 2294 fax. Chelmsford, ma 01824 978 250 7900 office 978 244 7410 fax about aspect aspect is the only. Details for aspect software uk ltd in 2 the square.
Aspect is a world leader when it comes to enable organizations with the latest technology to successfully build their customer experience with the help of most sought after solutions such as. Aspect speech analytics empowers contact centers to quickly extract deep and meaningful business intelligence directly from recorded voice interactions for a wellrounded understanding of customer. Aspect software group holdings ltd creditriskmonitor. Informate sobre como es trabajar en aspect software. Aspect software uk limited free company information from companies. Uncover why aspect software is the best company for you. The aspect software user group association asuga is an independent, free organisation that brings people together to share information and ideas on both aspect solution use and professional development. The software also includes administrative tools to configure and manage the data.
Aspect software uk 2 the square, uxbridge, ub11 1ad. The design and capabilities of aspect unified ip 7. A new experience of working in aspect software pvt ltd financial analyst accounts payable current employee bangalore, karnataka november 28, 2015 company is having very good policy structure, freedom of work, good learning skills, getting trained on many projects and working on macros. Aspect software serves helathcare, retail, and transportation industries worldwide. Stockley park uxbridge middlesex ub11 1ad to the record store pressing lane, the old. At the end no proper response from recruiting team, its waste of time after attending all the interview process. For my first interview, a member of the global talent acquisition team scheduled a call with me. The company is dedicated to providing proven, innovative products and services that enable companies to achieve their key business process strategies including customer service, collections, and sales and telemarketing for inhouse and outsourced contact centers.
Aspect software uk ltd uxbridge ub11 1ad middlesex, 2 the. In addition, aspect transfers sales, payroll and accounts. Chelmsford, massachusetts, united states industries call center, collaboration, customer service, enterprise software, software. Aspect software uk limited filing history free information. Compare pay for popular roles and read about the teams worklife balance. Aspect software uk ltd, 2 the square, stockley park. Contact centre solutions for large call centers aspect software.
Our large enterprise contact center software is used by millions of agents every year and. Aspect software uk limited free company information from companies house including registered office address, filing history, accounts, annual return, officers, charges, business activity. He informed me that they were are looking for a sales. A new experience of working in aspect software pvt ltd financial analyst accounts payable current employee bangalore, karnataka november 28, 2015 company is having very good policy structure. Details for aspect software uk ltd in 2 the square, stockley park, uxbridge, middlesex, ub11 1ad. You need to be there 24 hours a day, 7 days a week.
In this run and reinvent podcast, i chat with tony ashby, senior manager of front office solutions delivery, and nicole johnson, senior. This phone number available for 3 min is not the recipients number but a number from a service which will put you through to that person. Our largeenterprise contact center software is used by millions of agents every year and. Aspect unified ip dials the records, routes the call and sends the call results back to advanced list management 9. Aspect speech analytics empowers contact centers to quickly extract deep and meaningful business intelligence directly from recorded voice interactions for a wellrounded understanding of customer intent and experience. This download is intended for firsttime users only. Sep 15, 2015 aspect is the only cloudcentric software company that provides the seamless, omnichannel customer service todays empowered, selfsufficient consumers demand. To view pages properly, enable javascript in your browser. Details for aspect software uk ltd in 2 the square, stockley. Business profile as part of our global strategic alliance with microsoft, ourteams help lay the foundation for the new enterprise model with platform services for microsoft lync, sharepoint, microsoft dynamics crm and other technologies, as well as throughand. Aspect software uk limited officers free information. Contact information for aspect software uk ltd, 2 the square, stockley park, uxbridge, middlesex, ub11 1ad. Aspect mobility aspect text2 ivr linkedin slideshare. This complete back office suite includes work allocation and task management, multiskill workforce management integrating front and back office and performance management functions.
Stockley park, uxbridge, hayes, middlesex ub11 1ad phonenumber. Advanced list management trickles the data in realtime to aspect unified ip 8. Call center and workforce communications company aspect software inc. The aspect software user group association asuga is an independent, free organization that brings people together to share information and ideas on both aspect. Aspect provides bestofbreed call center solutions and workforce optimization software powerful enough to deliver responsive customer care. Wireless callers are given the option of sending alphanumeric data via a simple sms text message to the same number they just dialed. Aspect is on a mission to simplify and improve customer engagement. British gas services was already a major user of aspects unified communications for the contact centre applications and the bgsm team received a positive report on aspect unified ip from british gass. Aspect workforce management is backed by integration to unified. The company is dedicated to providing proven, innovative products and services that enable companies to. Apr 23, 2015 the blended workforce in action aspect software has developed an integrated and full featured solution in its advanced back office optimization offering.
Aspect performance management is a high performance contact center management and reporting tool used to collect. The company offers customer services applications software solutions. Business profile as part of our global strategic alliance with microsoft, ourteams help lay the foundation for the new enterprise model with platform services for microsoft lync, sharepoint, microsoft. Aspect is a global provider of business communications solutions and services. So, your customers are likely to call you when the contact centre is closed. Computer software development, computer systems and software sales. Get the inside scoop on jobs, salaries, top office locations, and ceo insights. Valuable information provided by aspect speech analytics1 is readily used by aspects full suite of. Aspect software is the worlds largest company solely focused on the contact center industry. The complete installation includes all necessary program files, documentation and sample data. Aspect unified ip is a vital component of nextgeneration customer contact that integrates nearly 40 years of industry technology experience and business insights. Aspect software uk ltd uxbridge ub11 1ad middlesex, 2. Aspect software uk ltd, 2 the square, stockley park, uxbridge. In addition, aspect transfers sales, payroll and accounts payable information, creating an efficient and easy way to get data from a point of sale system to most accounting packages and payroll processors.
Aspect software contact center solutions for large call. Aspect is the only cloudcentric software company that provides the seamless, omnichannel customer service todays empowered, selfsufficient consumers demand. Find out what works well at aspect software from the people who know best. Company profile page for aspect software uk ltd including stock price, company news, press releases, executives, board members, and contact information. Optimized collections delivers a new way to improve collections processes by allocating resources, tracking performance and applying the most effective contact strategies at the best times. Aspect is recognized by industry analysts for its success in helping companies of all sizes, including nearly twothirds of the global fortune 100, achieve strategic objectives, deliver operational efficiency and enhance customer satisfaction through the power of timetested software and professional services. Data sent is repeated back in the ivr for confirmation, and then conveniently stored in your enterprise back end system. Aspect is recognized by industry analysts for its success in helping companies of all sizes, including nearly twothirds of the global fortune 100, achieve strategic objectives, deliver operational efficiency. Mar 09, 2016 call center and workforce communications company aspect software inc. Aspect unified ip advanced list management call center software. Aspect software is a communications software provider. Aspect was developed as a tool to manage restaurant controllables by consolidating sales, labor and cost of goods all in one piece of software.
739 1202 1503 1172 429 1394 902 152 342 887 1052 77 812 1179 991 167 422 1140 532 1424 988 50 726 1105 974 21 450 948 1336 1334 1379 304 616 701 1092 1062 501 660 532 1016 414 158 365